Frequently Asked Questions (FAQ)

General Conditions

Our general conditions can be viewed here.

Payment methods

Payment

We offer several payment methods for you to choose from. If you have any questions, please do not hestitate contacting us.

Sofort Banking
Sofort Banking offers great ease when buying online.
Costs: 1%

Creditcard
Mastercard & Visa
Costs: 2,2%

Paypal
Paying online with paypal could not be more easier.
Costs: 3,5% + € 0,25 per transaction

Creditcard via Paypal
Costs: 3,5% + € 0,25 per transaction

Prices

Prices

All prices are including Dutch VAT
6% BTW : flower essences & kanuka honey
21% BTW : Natural Personal Care products

Errors and omissions excepted. Price change without notice. Printing and publishing errors subject to change. Prices on this website are inc. VAT..

Delivery time, Prices & Shipment

Delivery time

All orders are being dispatched with PostNL within the same day when ordered before 4 PM (GMT +1). Once your order has been packed, you will receive a Track & Trace number for you to track you parcel.

All parcels are standard insured upto € 500.

Country Delivery time
Germany – € 12.50 1 to 4 working days
Italy – € 18.95 3 to 5 working days
United Kingdom – € 16.00 1 to 2 working days
Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Greece, Luxembourg, Norway, Poland, Portugal, Slovakia, Slovenia, Spain & Sweden – € 22.50 3 to 5 working days

*Delivery indications are subject to change.

Rights, property, Price Change

Rights, property, Price Change

All rights reserved. Price change without notice. Publish Errors subject. The use of our products is at your own risk, when persistent discomfort we suggest you consult a (treating) physician or therapist.

The products in our store are not intended to replace medical treatment. It is always necessary to consult your doctor.

Guarantees

Guarantees

If something is wrong with your product which you have purchased from us, please contact us as soon as possible. We will sort out the issue and find a good solution.